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your arche customer services

A question? Need advice? Do you need help using our website?

arche customer services are here to help you:

  • Contact us by e-mail: contacts page, at any time. Tell us what you want to know, including your order tracking or account reference as well as a telephone number by which we contact you if you prefer that we get back to you by telephone.

On receiving your query we will reply or call you back as quickly as possible, during our opening hours.

  • By telephone at +33 (0)2 47 56 98 65 during the service's opening hours.

Our customer services are open from 9:30am to 12:30am and from 01.30pm to 4.30pm, Monday to Friday.