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your delivery method

The following delivery options will be proposed when you make your order:

  • UPS Standard for a delivery within 5 working days following the shipping of your order, either to a UPS Pick-up point you should have selected on the UPS online map or, delivered by hand to your home. Ups does not afford UPS Standard delivery on Saturdays and specifies that 3 days are needed to deliver remote areas.
  • UPS Express for next-day delivery of your order before 12:00 following the shipping of your order, either to a UPS Pick-up point you should have selected on the UPS online map or, delivered by hand to your home. UPS delivers on Saturdays in selected cities only.

A mobile telephone number will be required to contact you : UPS will inform you of the potential delivery period by SMS or the effective delivery of your order to the selected UPS Pick-up point. Please check carefully the number you indicate in your account.

If you are not there, UPS will file a notice in your mailbox and will keep your order available for you at the nearest UPS Pick-up point and await your instructions by SMS.

The order is available at the UPS Pick-up point within 10 calendar days after UPS’s confirmation of the delivery.

Free shipping in the European Union by UPS Standard and in Metropolitan France via So Colissimo

Deliveries cannot be made on Sundays and bank holidays. During the month of August, we recommend that you allow a further 24 to 48 hours beyond the usual delivery time for all delivery methods.

arche will not process any orders for which a general delivery, PO box or Cedex address is provided.

All orders completed before midday, Monday to Friday, are shipped within 5 working days. Postage & packing charges are calculated depending on the number of items in the order, your chosen delivery method and the country of the delivery address.

By simply logging on to the shipping company's website using the reference numberof your package which will be sent to you, you will be able to track every stage of your order's shipping process.

           For UPS  UPS: Tracking information - UPS.com

 

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